Template 16

I am unable to send or receive email?
Verify that your computer is able to see the Internet and/or other computers to ensure that your computer is not encountering a connection issue, which would be causing your e-mail issue. Ensure that your Internet e-mail server or your Network e-mail server is not encountering issues by contacting either your Internet Service Provider or your Network administrator.

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I can't receive any email attachments?
Are spaces allowed in email addresses?

Template 17

How do I fix a paper jam?
Turn off the printer. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it. Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it. Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it. Turn the printer back on.
My printer is printing smudged/distorted pages?
I lost my printer installation disk, how can I install my printer?

Template 18

NETWORK FAQS – temp 18

1. How do I determine my computer's name?
Right-click My Computer. Click Properties. In the Properties window, click the Computer Name tab. Within this tab you'll be able to see the full computer name, workgroup and also a description. If you wish to change the name or workgroup, click the Change button.

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2. How do I map a network drive?
3. I can't connect to my network drive anymore?

Template 19

VIRUS FAQS – temp19

If I format or erase my hard drive will it remove a virus?
If your computer is infected with a virus formatting or erasing the hard disk drive and starting over will almost always remove any type of virus. However, keep in mind if backups have been made that contain the virus, other media or drives connected to the computer have a virus, your computer is connected to another computer on a network with a virus, and/or the virus is stored on some other type of software you use with your computer it can become re-infected if not properly protected.

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Can a virus damage computer hardware?
What is a computer virus?

Template 20

OTHER FAQS – temp20

How do you determine cultural alignment?
We're definitely not a “one size fits all” culture, so we think about how people align with our seven core values which are outlined in The Little Book of IDEO. We’re looking for people with diverse perspectives and backgrounds who can broaden our understanding of the world we design for. We encourage all applicants to use their cover letter to tell a story that may not come through on their resume.

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How can I stand out?
Will you contact me regarding the status of my application?